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How To Use Social Media To Provide Excellent Customer Service

Nat Libby | March 20, 2019 | Comments

As an eCommerce business owner, you’re likely to be aware that you a strong line of communication between your business and your customers is essential.

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Topics: eCommerce Marketing

A Guide To Supplier Relationship Management

Nat Libby | March 18, 2019 | Comments

In order to grow your business effectively, developing strong relationships with your suppliers and manufacturers is key – and this goes far beyond financial transactions.

As an eCommerce business, a good line of communications can be mutually beneficial for both parties as you are dependent on each other to survive in a saturated market. 

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Top Online Business Tools Every Company Should Be Using In 2019

Emily Usher | March 12, 2019 | Comments

Running a business can be challenging enough.

But with so many online business tools out there, each claiming to save you time, enable growth and improve the efficiency of your day-to-day workload, it can be hard to know which ones are worth the investment.

In fact, it can be difficult to know what your options are to start with.

Throughout this article, we’ve covered some of the top online business tools that you should consider using in 2019, covering everything from research, marketing & SEO, right through to productivity, planning and time management.

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Topics: Business Growth

The Psychology Of Buying Online: What Triggers People To Buy from An eCommerce Website?

Emily Usher | March 1, 2019 | Comments

Everything we do is driven by psychology.

Understanding what triggers your customers to buy from you and implementing these changes on your eCommerce website can mean huge rewards for your business in terms of additional sales and revenue.

But what are these eCommerce triggers behind the psychology of buying online?

This article aims to help you connect more with your customers’ buying behaviour, so you can make the changes needed to achieve a high-converting website that keeps customers coming back time and time again.

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Topics: eCommerce Website

UK eBay Seller Fees: The Cost Of Selling On eBay

Nat Libby | February 28, 2019 | Comments

Knowing how much it costs your business to sell on eBay is paramount to the success and profitability of your online business.

After all, with a number of different fees incurred by selling on the marketplace, it’s crucial to understand what these are in order to effectively price your products and determine your profit margins. 

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Topics: eBay