The Linnworks Blog
SYNCHRONISING THE ECOMMERCE WORLD

5 expectations you have to meet in order to avoid Disappointing your customers

Aimee Goodsall | June 23, 2016 | Comments

When it comes to eCommerce, customers are faced with more options than ever before and this has led to a substantial shift in not only their buying behaviour, but perhaps even more importantly their expectations.

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Topics: ecommerce best practices, eCommerce, customer retention

The Good Return Policy Check-List

Shawn Muthraja | January 14, 2016 | Comments

The Good Return Policy Check-List

Unfortunately, whenever customers shop online, they worry about what they're buying. This is for good reason. They're purchasing products that they've never touched or seen in person. This can make online sales a little more difficult to come by, but you can help put potential customers at ease with a strong return policy. Here are a few things to make sure to include in your policy.

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Topics: customer retention

How A Simple Reminder Email Can Increase Your Online Sales

Shawn Muthraja | January 6, 2016 | Comments

How A Simple Reminder Email Can Increase Your Online Sales

Have you ever walked into a room, only to forget what you were in there for? Have you ever had a moment where you realized that you had completely forgotten to complete a relatively simple task, for no reason other than simple forgetfulness?

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Topics: online marketplace, customer retention

4 Ways To Connect With Your Customers Better

Shawn Muthraja | December 26, 2015 | Comments

4 Ways To Connect With Your Customers Better

Customer engagement is extremely important for any company, but especially for small-to-medium-sized businesses that depend on repeat customers and ensuring that customers have a fantastic experience with your business. But connecting with your customers and driving engagement doesn't need to be a headache.

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Topics: social media, customer retention

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