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What Are Product Identifiers & GTIN's?

Aimee Manning | November 15, 2016 | Comments

Product identifiers are a series of numerical or alphanumerical digits that are used to identify a specific product.

Ultimately, they are the key to helping customers locate products online, and commonly include Global Trade Item Numbers (GTINs), Manufacturer Part Numbers (MPNs) and brand names.    

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Topics: Marketplaces & Websites, eCommerce Best Practices, eCommerce, Online Marketplace, Product Identifiers

4 Challenges Every eCommerce Customer Support Team Needs To Overcome

Liam Keegan - XSellco | October 13, 2016 | Comments

This is a guest post from XSellco's Liam Keegan.

Let's face it - customer support is a tough job. From dealing with angry customers, to getting through a mountain of queries, sometimes it can be hard to get that satisfying feeling at the end of a day's work. 

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Topics: eCommerce Best Practices, eCommerce, Customer Support

How To Prepare Your eCommerce Business For The Christmas Period [Updated for 2018]

Aimee Manning | September 12, 2016 | Comments

With Christmas just around the corner, now is the time to start thinking about your strategy and effectively preparing your business, in order to take full advantage of the potential influx in sales over the festive period.

To help you out, we have compiled some tips and best practices that have been proven to increase your chances of success during the busiest time of the year.

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Topics: Marketplaces & Websites, eCommerce Best Practices, Online Marketplace, eCommerce Marketing

eBay Active Content: Best Practices For Compliant Listings

Andrew Pinner | August 18, 2016 | Comments

This is a guest blog post from Andrew Pinner at Frooition.

eBay announced in their Spring 2016 Seller Release that they will be putting a stop to the use of Active Content – JavaScript, Flash, Form Actions and plug-ins – within eBay listings. The reason for this imminent ban being that active content inhibits purchases on mobile devices, and further poses potential security risks.

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Topics: eBay, eCommerce News, eCommerce Best Practices

How to handle negative feedback on marketplaces

Aimee Manning | August 4, 2016 | Comments

Customer reviews are extremely influential when it comes to a customer’s decision to purchase your product, after all it can either eliminate any doubt they may have and convince them to buy, or can put them off completing the sale and at worse, tarnish your brand’s reputation.

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Topics: Marketplaces & Websites, eCommerce Best Practices, Online Marketplace