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How To Assess Which Online Marketplace Is The Right Fit For Your Business

Aimee Goodsall | November 28, 2016 | Comments

Regardless of whether you are already selling on a marketplace and are wanting to expand your reach, or are simply looking to sell on an online marketplace for the first time, it is extremely important that you’re thoroughly researching your options.

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Topics: eCommerce Best Practices, eCommerce, Online Marketplace

What Are Product Identifiers & GTIN's?

Aimee Goodsall | November 15, 2016 | Comments

Product identifiers are a series of numerical or alphanumerical digits that are used to identify a specific product. Ultimately, they are the key to helping customers locate products online, and commonly include Global Trade Item Numbers (GTINs), Manufacturer Part Numbers (MPNs) and brand names.    

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Topics: Marketplaces & Websites, eCommerce Best Practices, eCommerce, Online Marketplace, Product Identifiers

4 Challenges Every eCommerce Customer Support Team Needs To Overcome

Liam Keegan - XSellco | October 13, 2016 | Comments

This is a guest post from XSellco's Liam Keegan.

Let's face it - customer support is a tough job. From dealing with angry customers, to getting through a mountain of queries, sometimes it can be hard to get that satisfying feeling at the end of a day's work. 

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Topics: eCommerce Best Practices, eCommerce, Customer Support

How To Prepare Your eCommerce Business For The Christmas Period [Updated for 2018]

Aimee Goodsall | September 12, 2016 | Comments

With Christmas just around the corner, now is the time to start thinking about your strategy and effectively preparing your business, in order to take full advantage of the potential influx in sales over the festive period.

To help you out, we have compiled some tips and best practices that have been proven to increase your chances of success during the busiest time of the year.

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Topics: Marketplaces & Websites, eCommerce Best Practices, Online Marketplace, eCommerce Marketing

eBay Active Content: Best Practices For Compliant Listings

Andrew Pinner | August 18, 2016 | Comments

This is a guest blog post from Andrew Pinner at Frooition.

eBay announced in their Spring 2016 Seller Release that they will be putting a stop to the use of Active Content – JavaScript, Flash, Form Actions and plug-ins – within eBay listings. The reason for this imminent ban being that active content inhibits purchases on mobile devices, and further poses potential security risks.

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Topics: eBay, eCommerce News, eCommerce Best Practices