The Linnworks Blog

How SME's Can Use Technology To Provide A More Successful Customer Experience

Whistl | October 17, 2016 | Comments

This is a guest blog post from Whistl.

We all know how the power of the internet and growth of technology has enabled businesses to reach a wider audience instantaneously, however with this continuous growth, businesses must work harder to stay up to date with the latest technology.

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Topics: eCommerce

4 Challenges Every eCommerce Customer Support Team Needs To Overcome

Liam Keegan - XSellco | October 13, 2016 | Comments

This is a guest post from XSellco's Liam Keegan.

Let's face it - customer support is a tough job. From dealing with angry customers, to getting through a mountain of queries, sometimes it can be hard to get that satisfying feeling at the end of a day's work. 

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Topics: ecommerce best practices, eCommerce, Customer Support

The Cheapest Courier Services Available To Online Sellers

Aimee Goodsall | October 10, 2016 | Comments

The cost of shipping is a huge consideration for online sellers, ultimately because it can come at a significant expense to your business. While each shipping courier will base their shipping rates on a number of different factors and variables, for example the size and weight of a package, delivery requirements (same-day, next-day or standard), insurance and tracking, do keep in mind that many of them will be able to negotiate better rates, dependent on your business needs and how many parcels you ship.

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Topics: Shipping & Fulfilment, eCommerce

Expanding into the US: The top American marketplaces to sell on

Aimee Goodsall | August 16, 2016 | Comments

The US is the second largest market in the world for online sellers, and according to eMarketer, it is estimated that US consumers will spend $270 billion online in 2016, making it an extremely lucrative market for retailers looking to sell overseas.

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Topics: eCommerce, online marketplace, International Selling

Alternative marketplaces to Rakuten UK

Aimee Goodsall | July 26, 2016 | Comments

With little over a month left until Rakuten closes their UK operation, many of the marketplace’s sellers will be faced with a pretty huge decision as to which other sites they can sell their goods on.

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Topics: Marketplaces & Websites, eCommerce, online marketplace

How to save money on shipping: Advanced options for cheap delivery costs

Aimee Goodsall | July 12, 2016 | Comments

There’s no denying that delivery costs can weigh heavily on online sellers, and cut into the profit they make on every sale. The challenge is, charging customers too much for shipping can risk loss of business, while failing to charge enough can have a significant impact on your bottom line. For this reason, finding the best value delivery rates is a must!

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Topics: Shipping & Fulfilment, ecommerce best practices, eCommerce, Delivery

How the EU Referendum's Brexit outcome will affect online sellers

Aimee Goodsall | June 29, 2016 | Comments

Following on from the EU Referendum and the UK’s collective decision to back the Brexit and leave the European Union, many online businesses and marketplace sellers are now faced with a single, albeit monumental, question – what does this mean for business?

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Topics: Marketplaces & Websites, eCommerce News, eCommerce, online marketplace, online business, Brexit

5 expectations you have to meet in order to avoid Disappointing your customers

Aimee Goodsall | June 23, 2016 | Comments

When it comes to eCommerce, customers are faced with more options than ever before and this has led to a substantial shift in not only their buying behaviour, but perhaps even more importantly their expectations.

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Topics: ecommerce best practices, eCommerce, customer retention

5 Reasons why Magento sellers should use Linnworks

Will Bowes | June 17, 2016 | Comments

At Linnworks, we work with over 500 Magento sellers every day. In this article, we look at five of the reasons why a Linnworks subscription is the must have for any Magento seller.

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Topics: Magento, eCommerce, inventory management software

Selling in France: The top French marketplaces to focus on

Aimee Goodsall | April 22, 2016 | Comments

Best French marketplaces to sell on

France is not only the third biggest economy in Europe, but it is the sixth biggest in the world, making it a popular choice for cross-border trade. With 36 million online buyers, as well as a market worth €57bn, it is definitely a country you should be considering as an international seller. In fact, 10 of the 15 most visited French websites are marketplaces, making them a great place to start. 

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Topics: eCommerce, online marketplace

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