Our partner, Postal Options, have a service available allowing you to check if a customer requesting resent or refunded orders is a persistent requester. This can help you to avoid losses by identifying a potential loss before you pass the money or the stock to them. You can log customers who request a refund or replacement, also, to help to identify patterns.Continue Reading »
Recently eBay introduced a new managed returns process for UK online sellers. This process has previously been tested in the US with success – Sellers have reported an increase in sales conversions, lower operational costs, and improved feedback ratings.Continue Reading »
Our Solution Partners 3P Logistics have recently announced that in early 2014, they will take possession of the keys to their newly refurbished 75,000 square foot flagship location.
With a host of new business already scheduled into the next year, and existing clients enjoying a considerable amount of growth, 3PL are proud to announce their next exciting phase of expansion. This means they can continue to offer the same outstanding level of service to existing customers, while having capacity for growth in current and new customers.
As the online industry continues to grow at an ever-increasing pace, the demand for outsourced fulfilment companies has never been higher. After all, sellers don`t set out to become warehouse keepers when their main aims should be to source and sell great products.Continue Reading »
Shipping Management in Linnworks: How to achieve a smooth flow when printing Shipping Labels.
In order to print the correct shipping label for an order in Linnworks, you should ensure that you understand, and have implemented, the correct settings between the Shipping Service, the Order and the Channel Integration.Continue Reading »