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Liam Keegan - XSellco

Liam Keegan is an eCommerce Specialist at XSellco. Liam finds the golden nuggets in eCommerce so you don't have to. Business growth, customer support and feedback are just some of the things he eats for breakfast at XSellco.

Recent Posts

4 Challenges Every eCommerce Customer Support Team Needs To Overcome

Liam Keegan - XSellco | October 13, 2016 | Comments

This is a guest post from xSellco's Liam Keegan.

Let's face it. Customer support is a tough job. From dealing with angry customers, to getting through a mountain of queries, sometimes it can be hard to get that satisfying feeling at the end of a day's work.

But ultimately it's important that your customer support agents do get over that mountain of queries. 

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Topics: eCommerce Best Practices, eCommerce, Customer Support