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Linnworks extend support hours over the busy festive period


With the festive period being such a busy and stressful time for eCommerce sellers, we at Linnworks want to help! This is why we are happy to announce that throughout December we will be extending our regular support hours of 24 hours a day, five days a week, to include the weekend. This extended support will continue until the festive rush has finished.

Full details on the times Linnworks support will be operating at the weekends can be found below. Users can expect ticket responses, live chat and phone support similar to a weekday. Upon making this announcement, Josh Neale, Customer Experience Manager stated, “We are excited to offer this extended support to our clients. We want to help our users make the most of this peak selling period, and we hope that they can now rely on Linnworks to support them as much best we can at this critical time.”

Black Friday Weekend

Saturday -  9:00-21:00 GMT

Sunday – 9:00-21:00 GMT

First December Weekend – 5th & 6th

Saturday – 09:00-17:00 GMT

Sunday –  09:00-17:00 GMT

Second December weekend 12th-13th

Saturday – 09:00-17:00 GMT

Sunday – 09:00-21:00 GMT

Third December weekend 19th-20th

Saturday – 08:00-21:00 GMT                                                                                                                           

Sunday – 09:00-17:00 GMT

If you have any questions regarding the support provided over this period. Email and our team will be happy to help. 

We will be following up with a further announcement regarding support over the Christmas and New Years holidays, but you can expect to be just as well supported during this time. 

Topics: Linnworks News, eCommerce News