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Returns Policy Template For Online Retailers

Nat Libby | January 14, 2016 | Comments

In light of the coronavirus pandemic, ensuring that your eCommerce returns policy is updated to reflect the current times and give your customers confidence in their purchase is essential.

As more consumers turn to online shopping in order to comply with social distancing guidelines, extending your returns window can be a tactical move not only to increase trust with your customers but can also take some pressure off your business. Especially if you're operating with less staff right now.

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Topics: Customer Retention, Business Growth

The Importance Of Online Reviews For Retailers

Nat Libby | January 1, 2016 | Comments

In today’s online retail environment, the important of online reviews cannot be overstated.

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Topics: Business Growth

34 Of The Best Business Books You Need To Read If You're In The eCommerce Industry

Emily Ralston | December 22, 2015 | Comments

There's no textbook answer to running a business - we all have to learn the hard way. But, by learning from others, you can improve your business growth tenfold.

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Topics: eCommerce Marketing, Business Growth

Customer Retention Strategies: How Do You Increase Customer Loyalty?

Nat Libby | August 17, 2015 | Comments

Customer retention strategies are vital to eCommerce business growth nowadays.

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Topics: Business Growth

How To Attract New Customers For Your eCommerce Business

Nat Libby | August 3, 2015 | Comments

While it certainly pays big dividends to focus on retaining your customer base and increase brand loyalty, attracting new customers is a key part of developing your business.

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Topics: Business Growth